THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.
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This Notice of Privacy Practices (the “Notice”) describes how your information is used. Specifically, how ‍Wound Pros Management Group Inc. and its affiliates (collectively, “Wound Pros”) may use and disclose your protected health information to carry out treatment, payment, or business operations and for other legally permissible purposes. For a current list of the member groups within the Wound Pros Group Affiliated Covered Entity, please send an email to legal@thewoundpros.com.
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“Protected health information” or “PHI” is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical health or condition, treatment, or payment for health care services. This Notice also describes your rights to access and control your protected health information.

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USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION:

Your protected health information may be used and disclosed by our health care providers, our staff, and others outside of our office who are involved in your care and treatment for the purpose of providing health care services to you, to support our business operations, to obtain payment for your care, and any other use authorized or required by law. State laws may further restrict these disclosures.

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TREATMENT:

We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party.  For example, your protected health information may be provided to a healthcare provider to whom you have been referred to ensure the necessary information is accessible to diagnose or treat you.

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PAYMENT:

Your protected health information may be used to bill or obtain payment for your health care services. This may include certain activities that your health insurance plan may undertake before it approves or pays for your services, such as: making a determination of eligibility or coverage for insurance benefits and reviewing services provided to you for medical necessity.

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HEALTH CARE OPERATIONS:

We may use or disclose, as needed, your protected health information in order to support our business activities. These activities include, but are not limited to, improving quality of care, providing information about treatment alternatives or other health-related benefits and services, development or maintaining and supporting computer systems, legal services, and conducting audits and compliance programs, including fraud, waste and abuse investigations.

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USES AND DISCLOSURES THAT DO NOT REQUIRE YOUR AUTHORIZATION:

To comply with applicable law, we may use or disclose your protected health information in the following situations without needing to obtain your authorization. These situations include the following uses and disclosures: as required by law; for public health activities; for health care oversight activities; pursuant to Food and Drug Administration requirements; for abuse, neglect, or domestic violence reporting; for judicial and administrative proceedings; for law enforcement purposes; to coroners and medical examiners, funeral directors and organ donation agencies; for certain research purposes; to avert serious threat to health or safety; for specialized government functions; for certain criminal activities; for workers’ compensation reporting; relating to certain inmate reporting; and other required uses and disclosures. Under the law, we must make certain disclosures to you upon your request, and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of the Health Insurance Portability and Accountability Act (“HIPAA”).  State laws may further restrict these disclosures. We may use your de-identified or anonymized data to improve and train our Artificial Intelligence (AI) models, ensuring compliance with all applicable privacy laws and regulations, including HIPAA.

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USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION:

Other permitted and required uses and disclosures will be made only with your written authorization or opportunity to object unless permitted or required by law. Without your written authorization, we are expressly prohibited from using or disclosing your protected health information for marketing purposes. We may not sell your protected health information without your written authorization. Your protected health information will not be used for fundraising. We will not use or disclose your psychotherapy notes without your written authorization, except as permitted by law. If you provide us with written authorization for certain uses and disclosures of your information, you may revoke such authorization, at any time, in writing, except to the extent that we have taken an action in reliance on the use or disclosure indicated in the authorization.

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PROHIBITED USES AND DISCLOSURES:

Your protected health information is prohibited from being used and disclosed to conduct an investigation into or impose liability on any person for the mere act of seeking, obtaining,

providing, or facilitating reproductive health care, where such health care is lawful under the circumstances in which it is provided. Additionally, it is prohibited from being used and disclosed for the identification of any person to conduct such investigation or impose such liability. For example, using and disclosing protected health information is prohibited in cases where a resident of one state travels to another state to receive reproductive health care that is lawful in the state where such health care was provided. Certain exceptions to this prohibition apply.

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USES AND DISCLOSURES THAT REQUIRE AN ATTESTATION:

‍Unless a valid attestation is obtained attesting a use or disclosure is not for a prohibited purpose, your protected health information potentially related to reproductive health care will not be used or disclosed. This attestation requirement applies when the request for PHI is for any of the following: health oversight activities; judicial and administrative proceedings; law enforcement purposes; and disclosures to coroners and medical examiners.
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YOUR RIGHTS WITH RESPECT TO YOUR PROTECTED HEALTH INFORMATION:

• You have the right to inspect and copy your protected health information.
• You have the right to request a restriction on the use or disclosure of your protected health/personal information. Your request must be in writing and state the specific restriction requested and to whom you want the restriction to apply. We are not required to agree to a restriction that you may request, except if the requested restriction is on a disclosure to a health plan for a payment or health care operations purpose regarding a service that has been paid in full out-of-pocket or the disclosure is to carry out payment or health care operations and is not otherwise required by law.
• You have the right to request to receive confidential communications from us by alternative means or at an alternate location. We will comply with all reasonable requests submitted in writing which specify how or where you wish to receive these communications.
• You have the right to request an amendment of your protected health information. If we deny your request for amendment, you have the right to file a statement of disagreement with us. We may prepare a rebuttal to your statement and we will provide you with a copy of any such rebuttal.
• You have the right to receive an accounting of certain disclosures of your protected health information that we have made, paper or electronic, except for certain disclosures which were pursuant to an authorization, for purposes of treatment, payment, healthcare operations or for certain other purposes.  
• You have the right to obtain a paper copy of this Notice, upon request, even if you have previously requested its receipt electronically by e-mail.

REVISIONS TO THIS NOTICE:

We reserve the right to revise this Notice and to make the revised Notice effective for protected health information we already have about you as well as any information we receive in the future. You are entitled to a copy of the Notice currently in effect. Any significant changes to this Notice will be posted on our web site. You then have the right to object or withdraw as provided in this Notice.

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BREACH OF HEALTH INFORMATION:

We will notify you if a reportable breach of your unsecured protected health information is discovered. Notification will be made to you no later than 60 days from the breach discovery and will include a brief description of how the breach occurred, the protected health information involved and contact information for you to ask questions.

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COMPLAINTS:

Complaints about this Notice or how we handle your protected health information should be directed to our Compliance and Privacy Officer. If you are not satisfied with the manner in which a complaint is handled you may submit a formal complaint to the U.S. Department of Health and Human Services, Office for Civil Rights by emailing OCRComplaint@hhs.gov, visiting www.hhs.gov/ocr/privacy/hipaa/complaints/, or sending a letter to:

Centralized Case Management Operations
 U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201

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We will not retaliate against you for filing a complaint.

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We must follow the duties and privacy practices described in this Notice and will maintain the privacy of your protected health information. If you have any questions about this Notice, please email us at privacy@thewoundpros.com or call us at 888-880-3451 and ask to speak with our Compliance and Privacy Officer.

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This Notice was originally published and effective on January 9, 2025.

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This Notice fulfills the requirements laid out in 45 CFR 164.520(b).

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